Legal Notice

Legal Notice - Updated on November 3, 2023
Is the site trustworthy?

Yes! We work with the largest security platform for e-commerce in Brazil through Mercado Pago.

Furthermore, our website has SSL security, which is mandatory by law for all online stores in Brazil, as it encrypts all transactions carried out on the website, guaranteeing the confidentiality of all information.

Why do products take 2 to 9 weeks to arrive?

We believe that it is possible to provide quality products at a competitive price in the Brazilian market. However, to achieve this we chose to work with extremely competitively priced products through suppliers abroad (North America, Europe and Asia). Therefore, when a new order is placed in our store, we send the request to our suppliers and they send it directly to your home.

Do all orders come with a tracking number?

Yes. We value transparency and that is why all products are sent with internationally valid tracking codes.

When will I receive the tracking number after my purchase?

Our suppliers (industrialists who manufacture the products) ask for 5 to 10 business days to ship and provide the tracking number. If you haven't received it after this period, just get in touch.

Because it is an international order, can I be taxed at Brazilian customs?

According to the "Compliant Shipment" Decree initiated on August 1, 2023, all products will be taxed in the country of origin and will have free access to Brazilian Customs. Therefore, customers will not have any additional costs in terms of taxes or any other nature, as the taxation will be carried out in the country of origin.

Are all products shipped internationally?

Yes. From China, Europe or the United States.